Frequently asked questions
What products does Peaboo Baby offer?
We offer a wide range of baby products made for daily use, focusing on gentle care for delicate baby skin. Our collection is designed to be easy to use, effective, and suitable for newborns.This is what “Gentle Care” means for Peaboo Baby: Being ready before the parent has to ask.
Who are Peaboo Baby products for?
Peaboo Baby products are specially designed for first-time moms and their babies. Whether you’re preparing for your newborn or navigating your baby’s early months, our products are here to support you every step of the way.
What is the Hello Baby Bag?
The Hello Baby Bag is our starter bag curated for new moms. It includes 15+ premium baby essentials, making it a convenient and thoughtful introduction to baby care.
Where can I buy Peaboo Baby products?
Peaboo Baby is exclusively available on TikTok Shop. All purchases, promotions, and launches happen only on TikTok.
Are Peaboo Baby products safe for newborns?
Our products are developed with gentle care in mind and are intended for delicate baby skin. We always recommend doing a patch test and following usage instructions, especially for newborns.
Are Peaboo Baby products FDA approved?
Yes. Peaboo Baby skincare products are FDA approved, complying with applicable regulatory standards to ensure product safety and quality.
How can I learn more about how to use the products?
We regularly host TikTok LIVE sessions, where we demonstrate product use, share baby care tips, and answer questions in real time.
How can I stay updated on new launches and offers?
Follow Peaboo Baby on TikTok, Facebook, and Instagram to get the latest updates on new products, exclusive bundles, livestream schedules, and special promotions.
Is Peaboo Baby available in grocery stores or retail outlets?
Peaboo Baby is currently not available in leading grocery stores or physical retail locations. At this time, our products are exclusively sold through TikTok Shop. We are planning to expand to retail and other online channels in the future.
Do you accept returns or refunds?
Yes, returns and refunds are accepted in accordance with TikTok Shop’s policies. Customers may file a return or refund request directly through TikTok Shop by following the platform’s standard process.